Privacy Policy

Last Updated: [Insert Date]

Welcome to ShoeVibe Sales Shop (“we,” “our,” or “us”). At vibeshoeshop.com, we are committed to protecting your privacy while providing a seamless shopping experience for footwear enthusiasts and families worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, shipping/billing address, payment details (processed securely through our PCI-compliant system), and phone number when you make a purchase or create an account.
• Device Information: IP address, browser type, operating system, and device identifiers for security and optimization purposes.
• Usage Data: Pages visited, products viewed, and interaction with our site features to enhance your shopping experience.
• Cookies Data: Small data files stored on your device to remember preferences and shopping cart items (see Section 6 for details).

2. How We Use Your Information

Your information helps us provide our family-focused footwear services:

• Process transactions and deliver your Adidas sneakers, Birkenstock sandals, or boys’ footwear orders
• Provide customer support from our Chicago-based team
• Improve our website functionality and product offerings
• Prevent fraudulent activity and enhance security measures
• Send order confirmations and shipping notifications (transactional communications only)
• Analyze trends to better serve our international customer base

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa/MasterCard/JCB/PayPal), shipping, and website operations under strict confidentiality agreements.
• Legal Compliance: When required by law or to protect our rights, such as fraud prevention.
• Business Transfers: In connection with any merger or sale of company assets, with notice to affected users.
• Aggregated Data: Non-identifiable information may be shared for analytics with partners like Google Analytics.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Based at 1912 University Drive, Chicago, US 60607, we implement robust measures to protect your data:

• 256-bit SSL encryption for all transactions
• PCI-DSS compliance for payment processing
• Tokenization technology that prevents storage of full credit card numbers
• Regular security audits and monitoring systems
• Limited employee access to personal data

While we implement these measures, no internet transmission is 100% secure. We encourage strong password practices and prompt reporting of any suspicious activity to [email protected].

5. Your Rights and Choices

You have control over your information:

• Access/Update: Review or edit account information through your ShoeVibe profile
• Deletion: Request account deletion (excluding transaction records required for legal compliance)
• Opt-Out: Unsubscribe from marketing communications (though we primarily send only transactional emails)
• Data Portability: Request a copy of your personal data in a structured format
• Restrict Processing: Object to certain uses of your data where applicable by law

International customers outside the U.S. may have additional rights under local laws. Contact us to exercise these rights.

6. Cookies and Tracking Technologies

We use cookies to enhance your shopping experience for our footwear collections:

• Essential Cookies: Required for checkout functionality and account access
• Performance Cookies: Help us improve site speed and navigation, especially for browsing our extensive boys’ and accessories categories
• Analytics Cookies: Understand how customers interact with our product pages

Most browsers allow cookie management through settings. Disabling cookies may affect site functionality, particularly during checkout.

7. International Data Transfers

As we ship globally (excluding parts of Asia and remote areas), your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer extensive boys’ footwear collections, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates revisions. Continued use of our services constitutes acceptance of the updated policy.

Thank you for trusting ShoeVibe with your footwear needs. We’re committed to protecting your privacy as carefully as we select our Adidas, Birkenstock, and children’s shoe collections.